In 2022 when Kevin Weiss, MBA and CEO spoke with Damon Anderson, PhD for LabX, he emphasized the importance of taking care of customers and their individualized needs. At Elite LCMS Services, we understand that when your lab is down, you’re not making money and we will prioritize getting you back up and running as soon as possible.
“Our expertise while onsite allows us to facilitate the repairs and maintenance needed to keep the customer’s instrumentation operating at peak performance.”
Avoiding Downtime
Clients including Contract Research Organizations (CROs), toxicology labs, diagnostics labs, and academic researchers are often fighting the clock. For most medically related organizations staying on track is crucial. For CROs, specifically, it could mean the difference of not meeting a critical data set in a clinical trial due to a High-Performance Liquid Chromatography (HPLC) instrument not performing.
Benefits of Increased Uptime
The two ultimate benefits of uptime are accurate patient results and consistent revenue generation. Our service offerings encompass comprehensive support for mass spec and HPLC instrument including repair, laboratory instrument maintenance, validation, relocation, and the sales of both new and refurbished instruments. Depending on an experienced team like Elite LCMS means peace of mind. Increased uptime allows lab managers to stay on task and focus on day-to-day operations.
LCMS Instrument Service Contracts
Elite LCMS's mission revolves around building partnerships with their customers to ensure mutual success and satisfaction. Request a quote for lab instrument services.
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